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Legal

Privacy Policy

How The Wild EDGE Safaris collects, uses, and protects your information when you enquire, book, or hire with us.

Last updated: November 2026. Applies to bookings and enquiries for 4×4 self-drive hire from our Nairobi and Johannesburg bases.

Who we are

The Wild EDGE Safaris (“we”, “us”) provides premium 4×4 self-drive vehicle hire across Sub-Saharan Africa. For privacy questions, contact us via the contact page or WhatsApp channels listed on this site.

What we collect

  • Identity and contact details you provide (name, email, phone, nationality, trip notes).
  • Booking and trip details (dates, vehicle, routes, add-ons, cross-border destinations).
  • Payment references and status from our payment partner, IntaSend (we do not store card numbers).
  • E-signature records when you accept the hire agreement online.

How we use your data

  • Generate quotations, process bookings, and arrange pickup from Nairobi or Johannesburg.
  • Prepare cross-border paperwork, insurance, and vehicle handover.
  • Process deposits and payments via IntaSend and confirm receipt by webhook.
  • Respond to support requests and meet legal or regulatory obligations.

We do not sell your personal data or share it with third parties for marketing.

Cookies & session tracking

We use cookies and session storage as needed to keep your booking progress, remember preferences, and operate the site securely.

Payments & agreements

Card and M-Pesa payments are handled by IntaSend. We receive confirmation references and payment status; we never store full card details on Wild EDGE systems. Hire terms are accepted by e-signature in the booking flow and form part of your contract with us.

GDPR & your rights

Where GDPR or similar laws apply, you may request access, correction, deletion, or restriction of your personal data, and you may withdraw consent where processing is consent-based. Some records (for example signed agreements and payment confirmations) may be retained as required for contracts, insurance, and accounting.

Retention & security

We keep booking, agreement, and payment records for as long as needed to fulfil the hire, handle deposits or claims, and meet legal retention periods. Access is limited to operational staff and trusted processors (such as IntaSend) under appropriate safeguards.